Last updated: [14-02-2026]
At Relikart (“we”, “our”, “us”), accessible from https://relikart.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with the Digital Personal Data Protection Act (DPDP Act), 2023, the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Relikart is an e-commerce platform operating in India.
Website address: https://relikart.com
2. Information We Collect
a) Personal Information
We may collect personal information when you place an order, create an account, leave a comment, or contact us, including:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Order and payment-related details
- Account login information (if applicable)
b) Technical Information
To ensure our website remains secure and functions correctly (such as keeping items in your shopping cart), we may automatically collect limited technical data. This includes your IP address, browser type, and basic site usage data. This information is used strictly for security, fraud prevention, and to improve the shopping experience.
3. Comments
When visitors leave comments on the website, we collect the information shown in the comments form along with the visitor’s IP address and browser user agent string to help with spam detection.
Comments and related metadata may be retained indefinitely to recognize and approve follow-up comments automatically.
4. Media Uploads
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images displayed on the website.
5. Cookies
Relikart uses cookies to ensure proper website functionality and a smoother user experience.
Cookies may be used to:
- Remember login and session details
- Save user preferences
- Enable shopping cart and checkout features
- Improve website performance
You can choose to disable cookies through your browser settings, though some website features may not function properly.
6. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing and delivering orders
- Managing user accounts
- Communicating order updates and customer support
- Improving our products, services, and website
- Preventing fraud and ensuring website security
- Complying with legal and regulatory requirements
We do not sell, rent, or misuse your personal information.
7. Sharing of Information
We may share your information only when necessary, such as:
- With payment gateways, delivery partners, and service providers for order fulfillment
- When required by law, court order, or government authority
- To protect the rights, safety, and security of Relikart and its users
All third-party partners are required to maintain confidentiality and reasonable security standards.
8. Data Retention
We retain personal data only for as long as required:
- Order and transaction data: as required by law and accounting needs
- User account data: until the account is deleted
- Comments: retained unless removal is requested
9. Your Rights
Under Indian law, you have the right to:
- Review the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent where applicable
Requests can be made through the contact details available on our website.
10. Account Deletion
You have the right to request the deletion of your personal data at any time. We provide two options for managing your information:
- Partial Data Deletion: You may request to delete specific information (such as your purchase history or search activity) while keeping your account active.
- Full Account Deletion: Permanently removes your account and all associated personal data from our active databases.
How to make a request:
By Email (Recommended): jmdonline1987@gmail.com
Other Methods: You may also submit a request through the contact options (including our support form, postal address, or phone number) available on our Contact us Page
Verification & Timeline:
Upon receiving your request, we will verify your identity to protect your security and permanently delete the requested information within 7 business days, except where retention is required for legal or regulatory compliance.
11. Data Security
Relikart follows reasonable security practices as required under Indian IT laws to protect personal data from unauthorized access, misuse, loss, or alteration.
However, no method of data transmission over the internet is completely secure.
12. Third-Party & Embedded Content
Our website may contain links or embedded content from third-party websites. These websites operate independently and have their own privacy policies. Relikart is not responsible for their content or data practices.
13. Children’s Privacy
Relikart does not knowingly collect personal information from children under the age of 18. If you believe a child has provided personal data, please contact us immediately.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with an updated revision date.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the details provided on.
